T.F.
We had issues with Jared in Plano and Frisco. This was regarding jewelry we purchased for our daughter which we were told could be "traded up".
After going into the store and "trading up" as per the mananger said was ok, Jared Corp said "NO" to 1 piece of jewelry we were upgrading. SO....we were not going to tell our daughter at that point NO after the ring was being re-sized.
We ended up spending an extra $700 with no avail on the "trade up" policy as blatently advertised and sold to us when we were there for the first pieces we bought for her.
As for my diamond, appraisel was best with Richard Yerxa in the Highland Park area. He does it in front of you and your jewelry never leaves your sight. That is important to us.
Can't be too careful.