We do not use agents.
However, I have worked specifically with airline, hotel and car sites (no discounters) for YEARS and I can get good deals on my own. We travel a lot for business and fun.
My theory is why pay someone to do what I can do myself just as good or better. I am very picky and expect the best, therefore I am my best agent. I would not tolerate mistakes made that could be more costly to my trip. When I book flights, hotels and cars, I know what I am getting, especially flight times. If a mistake is made, I go take care of it myself and do not have to rely on someone's 800 service who does not care about my situation to try to solve my issue.
We LOVE Maui. Our favorite time to go is around February and we love to go out on the whale watches.. The whale watcing is my favorite... they are so beautiful. We usually stay at Kapula or Kaanapoli and frequent Lahania. All 3 are close by and enjoyable. Lahania is the busiest so we prefer a quieter location such as Kapula. If you head to Maui... don't miss Mama's Fish House in Paia.... GREAT food.. pricey but worth it.
Enjoy!