I love Dr. Rupa Shah with North Clackamas Pediatric Clinic. I can tell you of two events that took me from feeling confident in her skills and admiring the way she took my concerns and thoughts about my children seriously, to being head over heels in love with her.
First Time: It was about 5:15 on a winter afternoon. I was scheduled for a 4:30 appointment with an associate doctor to see both of my small kids. The kids were feeling awful ~ ear infections, horrible cold, general misery. Dr. Shah was on her way home when she spotted us in the waiting room. She apologized for the delay that we were experiencing and commented that they had seen a lot of sick kids in the office that week. She headed to the elevator and said good night to us.
About two seconds later, the door opened and Dr. Shah walked over. She said she could tell the kids were feeling bad and she didn't want us to wait any longer. She took us to an exam room and cared for the kids. The woman looked dog tired, but she went the extra mile to make sure we were okay.
Second Time: My daughter had just landed in the hospital with her first asthma attack. It was an overwhelming and scary situation for both of us. We went to a few follow up appointments at NCPC but I left feeling dissatisfied that we had too many doctors and not enough communication between them. Frankly, I was in new waters and wanted to make sure that I was doing everything possible for my daughter. I decided to find another doctor.
Much to my surprise, Dr. Shah called me at home. She heard that we were leaving her practice and she wondered why. I told her that I was having a hard time booking an appoinment with her because she was so busy and I felt that I needed HER expertise and hers alone. She promised me that she would always be available for my daughter any time we needed her. That was two years ago and she's been very true to her word.
Excellent doctor and a very good person!