A.R.
My kids go to Childrens Lighthouse on Shiver and we absolutely love it!! I have not heard one bad review of that facility (we have a community intranet that's very active) and they've more than exceeded the hype we heard. My son had an uncharacteristically bad day yesterday (& Monday). When I went to pick him up I looked around for his lead teacher but she was busy training a new person. No problem, I told the front desk I'd talk to her tomorrow. 30 minutes after I got home my phone rang - it was the lead teacher calling to apologize for not being available! She then talked to me about my son for 15 minutes, we agreed on a course of action, and then she talked to my son to encourage him to have a better day tomorrow. Due to moves my kids have been in several day cares, this one is the best hands down!
FYI - I moved my kids from Primrose at Heritage after several concerns that weren't addressed to my satisfaction. Since then two other families from Primrose Heritage have moved to Lighthouse as well, and I know of at least 2 more that are considering moving.