Next time get the manager; You didn't want the kids to get hurt; and you don't want bad behaviors seen by your 2 year old. It's a tough call. People don't like to be told their kids are misbehaving.
Every one's perception of behavior is different.
I was at Nova with my son and I was watching my son from a distance. I don't like to smother him. He is a very secure two year old and I do not need to be on top of him when he is playing.
In the inside play area, there are all kinds of toys and one car that all the kids fight over. Well, two mothers were their with their children and they wanted their children to play with it. Apparently, children like my son will get frustrated waiting for their turn. I like to see how the children will handle without the parents. Some of the parents share this point of view and some do not. These other children were older than my son and should not have been playing with the car but if they want to, then it is their right.
This mother replied, "your son is getting into things." She also yelled," you need to watch your son." Again, I could see him perfectly from where I was sitting. He just wanted the car like the other children. I don't thing it was fare that I should get yelled at; especially by people that work or teach at the center; and it is not fare that their children should have precedence over mine.
I'm debating about not having my son continue at the center because these situations keep happening.
The other day I was at a group meeting at Nova and you can bring your children. One of the little girls hurt my son. I'm not sure if she bit, or hit my son; but the mother watched her child like a hawk the whole time we were in this meeting. The child looked very guilty. My son was hysterical. If they had head butted like the other mother said that they did, then her daughter would be upset too. The child looked very guilty. The mother was uptight and couldn't stand the sound of my son crying and actually had the nerve to ask me to leave the room.
I plan on saying something to the woman in charge of the meetings because if this child has violent tendencies which two year olds can, then they need to get these behaviors in check before they are allowed to come back and hurt other children.
My point in this, is that people have a different way of dealing with situations. I give you credit for speaking up as I should have done more of however, you never know how the other party is going to react. At the time, I was mad at the parent/teachers being so rude. I have seen 2,3, & 4 year olds get into brawls over this vehicle in the play area. Some parents want it removed; but then how do children learn. It's a good tool for learning to take turns.
The second situation, the mother seemed tired but I also didn't realize that her daughter had hurt my son. They were playing in the same tunnel and we couldn't see what they were doing. We both had to play intervention between the two children and make sure nothing else happened. However, children can and do get into things. I'm a firm believer in letting them learn.