N., I started writing this before I realized that I know who you are and this is your daughter. So I'm editing it and telling you this just in case you've already read what I wrote the first time.
I seriously do not understand why her doctor has not given her more information. Perhaps she was too anxious to hear what the doctor said. Is that possible. If so ask her to give the dr permission to talk with you.
And either of you should be able to get ahold of the dr or someone in her office today. The only advice she should be following is that given to her by the doctor. She can use other's advice to know what questions to ask but she should be able to trust the doctor to know what she's doing. If she doesn't trust the doctor then she should immediately find another one to get a second opinion.
From what I know as a non-professional with just a little knowledge, I think that she doesn't have to be so concerned. 37 weeks is officially considered full term. At 35 weeks she's real close. Time estimates can be way off and so she may actually be at full term. It sounds to me like she's nearly ready for delivery and at 5 lbs. the baby is large enough to be born. It used to be that a baby born weighing at least 5 lbs. was not considered premature. Why is she freaking out? As with any woman who is having pain, beginning contractions and dialation she should either go to work or not based on what she can handle. The doctor will write something for her employer if the employer requires it. Has she made arrangements for maternity leave?
Apparently she hasn't talked with her doctor about her concerns or even told her about the difficulty she has continuing to work. I do not understand any of that. Is she hysterical? Is she so freaked out she can't talk with the dr and find out wht to do?
My daughter is bi-polar and sometimes does freak out and during the time of her first pregnancy she often asked me to go with her to appointments and/or to talk with the dr by phone. Perhaps it would help both of you to feel better if she would allow you to do that.
Dealing with her patient's emotional state is a part of her role as her doctor. So please do not hesitate to call the doctor's office and/or to encourage her to do the same. Being upset will only make the delivery more difficult. It is the doctor's job to see that your daughter is reassured.
Good luck! Being a first time grandma is stressful because even tho you've had the experience of birth yourself it's really different to see your daughter go thru it. As with most situations it's somehow easier to handle it for ourself than to watch our kids go thru it.
Since your daughter is so stressed out over pain at this point I'd highly recommend that she consider having an epidural. My daughter had an epidural during her first delivery which was induced. So did her friend and her sister who has had 4 babies. They all say it's the way to go. However, my daughter was so anxious about not getting to the hospital too soon with her second that she delivered within 30 minutes or so of arriving, much too late for an epidural. She said the pain was bad but she could tolerate it. It helped that the labor was shorter than the first which took hours because it was induced. It does sound to me that your daughter's body is preparing for labor and I'd guess that baby will be here before the 2 weeks are up.
Congratulations, grandma.