Semolina is right about the Debrox - use the bulb to flush out softened wax, which takes a number of treatments. Use warm water and get as much water in the bulb as you can to make a strong stream. I put the bulb in a clean bowl of very warm water, squeeze out the air, and let the water get sucked back in. Use a large bowl so the bulb can be upright and fill completely with no air. Do this next to the sink or in the bathtub so the water drains away.
There is also something called ear candling - the "candles" are also called ear cones. The cone is a tall thin tube of linen which was wrapped around a cone-shaped mold and then dipped in wax to hold its shape. It's hollow with a narrow tip that goes into the ear. You can buy them in many health food stores but be absolutely sure to get the tall thin ones with not too much wax coating on the outside. You need a helper (at least until you are skilled at this), an aluminum pie plate, good scissors, matches and a bowl of water, plus a towel for your hair. There will be instructions inside the package, but here are my tips.
Punch a hole in the pie plate and gently insert the cone so about 2-3 inches sticks out below the plate. Lie down, cover your hair, and very gently insert the tip of the cone into your ear - don't force it. Be sure you are holding the cone below the pie plate so the main part of the cone is separated from your hand by the plate. Have your helper light the top end of the cone and keep an eye on it. The cone burns, and a little smoke goes down into the ear canal, while the up draft creates some suction to a) soften the wax and b) draws the embedded wax up and toward the opening of the ear. The helper cuts off the burned section of the cone without removing it and breaking the suction. What we do is hold a bowl of water up near the burning section, and cut through the linen cone leaving about 1/4 inch of black burning cone still on it. The used up ash piece drops into the bowl of water and the fire goes out. The pie plate and the towel protect your from any falling piece in case the helper misses - but the piece usually cuts cleanly. You will probably hear some odd sounds - almost a sizzling sound - as the wax gets softer and is starting to move up, but remember, it's not hot in the ear - there's no flame down there! Be sure you keep the tip of the cone as far down in as you can so there is good suction, but without pressing or hurting yourself!
Slide the plate down as far as you can toward your ear, so you can use as much of the cone as possible. When the burning tip gets to about an inch above the plate, the helper removes the whole thing and extinguishes it.
The reason I said not to get the super waxy cones is that the wax melts and can run down into the ear - kind of defeats the purpose! I think the taller candles give you more time/suction too. They aren't cheap but look for the packages of 4 or 12. I'm not sure of the brand anymore, but I think there might be one called Willy's or something similar.
You can also have this done at some salons or holistic centers - they will advertise it as "ear candling".
An alternative, of course, is the doctor's office - I used to have this done as well. They take warm water with peroxide in it, and take this thing that looks like a ray gun, fill it up, pump up the pressure, and blast water in the ear. They give you a little cup that sits under the ear to catch the run off water. The advantage of course is that the doctor can see inside to be sure the ear drum is exposed. You don't need to go to an ENT - my internist used to do it. I did have an ENT remove some wax with a little hook-like tool one time - but it was easy to reach that one time. The water method seems to be the preferred remedy.
Each thing usually winds up costing about the same!
Obviously you've now learned that cleaning out the ears with anything such as a Q-tip just pushes the wax further in.
I used to have this problem a lot and I've done all the methods: candling them at home, having a holistic practitioner candle them, and going to the doctor. I finally wound up doing some immune system support which stopped all the excessive ear wax (I still have some, of course - everyone does) and now it's no longer a problem.
Good luck and let me know if you have any questions!