S.P.
I had my 1st child there on last Sept, 08. I don't like the staffs..They were very very lazy.. Maybe it was new, so nurses were all over places....They didn't even permanent yet.. They didn't watch my baby...I was so tired, baby was crying the whole night, I couldn't sleep...They was just "chitchat", didn't do nothing since there was NO patient...just ONLY me..
My doctor was supposed Dr. Monterio, but my water broke before I was schedule to go in. Dr. Parekh was on duty that night... I like her.. she's super nice...I was glad she was there..since my 1st child, so I didn't know anything..but she was very very patience to walk me thru the whole time.
At first, I went to Seton NW hospital, then my husband wanted me to switch to Cedar park Regional b/c near by to our house..so that the reason I switched. If i'd know that nurses didn't nice, then I wouldn't go there..except one nurse , her name is Xavier...She's very very sweet and the rest of them were lazy..I was the only one there ( the whole floor)..My water broke on Friday's evening, then almost 1am on Saturday I had my 1st one...Since they were so lazy, so I asked Dr. Parekh let me leave on Sunday.. Just a waste for me to stay there.. She adviced me to stay until Monday, since she wanted Dr. Monterio to check up on me before I leave the hospital.. I told her that I couldn't stay b/c I didn't get help fr. nurses...She asked me to bring up to Dr. Monterio... Finally , she had to let me leave.... I had to wait for at least more than 2 hours for a lactation consultant to come ..OMG.. was terrible !!!!.. So I had a BAD experience w/ the staffs there.. I don't know if I want to come back there again.. Not yet, I had to wait such a long time to receive an epidural anesthesia.... YES, I was already dilated 6...Just a bad experience I 'd have w/ that hospital..
Aslo, make sure to check out your insurance. I checked everything before I decided to switch there.. I called the hospital..make sure that they accept our insurance..everything.. They said YES..but guess what??? About a month later I received the BILL... I was so SHOCK !!!!.. Call them , and got an answer that my insurance was out net work w/ an Anesthesiologist.. How I was supposed to know who would be my anesthesiologist??? just only the hospital knows....I was get mad..I had to end up to pay alot...
So watch out...make sure you have to get everything in WRITTEN...NOT verbal...They're very very BAD....
Just want to share..Hope you make the right decision..YEAH.. the hospital looks very nice,very impress...everything.. That how we were at first...
Good luck to you.