I agree with returning to the salon and asking for the manager. You paid for a service and you did not receive what you asked for. If you do not return, the stylist will not learn from her mistakes and someone else will suffer just as you did. You don't need the stylist that screwed your hair up to do the repair. I don't think that there isn't a woman out there that hasn't gone through a similar situation. I went to a reputable salon, asked for my temporary color (which was a premix) and was told that they were out of the premix. The stylist promised she could make the same color with the recipe. Well, 7 hrs later my hair had gone from copper to burgandy to super dark brown almost black. Let me just add that my natural hair color is light - med brown that had been washed out by the sun. Funny, I was just trying to return to my natural color as well. I cried that night, and at the prompting of my roomate, I returned to the salon the next day. I made the stylist come in on her day off. She stripped my color out and applied the newly delivered premixed color I had used in the past. I lost 2 inches of length due to damage from the color stripping and my hair was still darker than I wanted. I washed daily, and within 3wks, my hair was the color I had wanted. I never returned to that salon. Good luck, and remember you paid for that service. Get it fixed or your money back. But, talk to them before you have someone else fix it, because they may refuse to return your cash if you don't give them the chance to make good.