C.C.
Dear Kathy,
My name is C., Navy wife for ten years (recently medically retired) with a nine year-old daughter. Hi! Sounds like you have your hands full.
I absolutely agree with some of the latter advice you received. If you are just starting to discipline in that way NOW (such as taking away a privilege - toys, play, phone, T.V., friends, extra-curriculars, etcetera, letting them know THEN that you'll be punishing them LATER for goofing off, sticking to your word no matter how tempted you are to let it go later on when everything is calm, and being firm - no wavering, etcetera), then it's going to take a while for your two older kids to understand and cooperate. Luckily, starting now will mean an easier time of it when your two younger kids begin making their own decisions.
Although your goal is discipline (or a positive response from your kids) in a hurry, it takes a lot of background work and underlying effort to get to that point. There are some words and terms (complete with definitions) that you might want to teach your kids You can even make a list of each, so they will know what they'll lose, what your expectations are, and how they'll benefit from good decisions:
CHOICE VS. CONSEQUENCE
PRIVILEGE VS. NECESSITY
MAY I? VS. CAN I?
GOOFING-OFF VS. DOING THE TASK (or EFFICIENT/ RESPONSIBLE)
LAZINESS VS. EFFORT
REWARD VS. PUNISHMENT
IGNORING YOU VS. RESPONDING ("Yes, mom")
Making a list daily or weekly tasks is always a good idea, but can be harder than it sounds. 7 to 11 year-olds have the attention span of a gnat, so you have to decide if you want their responsibilities to be their own needs/messes/hygiene, or if you want them to chip in around the house, too. Then you have to judge your individual child's need for direction. For some kids, "GET READY IN THE MORNING" is sufficient, but for most kids, you have to write step-by-step instructions of what that entails. Kids (and a lot of adults) NEED that reference to help them remember each of their responsibilities, or chores. Feel free to contact me directly if you want some ideas for your potential lists.
You may want to avoid doing FOR your kids (like preparing their things for them the night before) since they'll learn little and figure thay don't have to try harder, OR putting your children in situations where they'll be humiliated in public (like sending them out half-dressed, or shoes in hand, or holding their toothbrush), as that tends to undermine their self-esteem and may cause some resentment and acting-out later on.
Even when disciplining them, do not allow yourself to be angry or tell them they're "bad," "Just like so-and-so," or compare them to another who is better or worse (excepting yourself - that shows you have empathy with their difficulties in behavior). They are individuals, with unique personalities, perspectives, psyches, spirits, intentions, fears, hopes, and worries, and they need to be recognized and respected as such.
Choose words or term like: "NOT okay/allowed" or "MAY not" instead of "BAD"; "Poor choice" instead of "WRONG" or "Think more slowly/clearly", or "re-check what you did", instead of "DUMB" or "STUPID" (I've heard parents say much worse than that to their kids - from grocery stores to on-base).
You should show some firmness, strength, frustration or even confusion at their behavior when confronting them about their choices, but sweetness can confuse them. Tell them that you love them constantly and that will NOT change (EVER), but just because you love them doesn't mean you're going to let them get away with poor behavior, or that you're not upset.
Good Luck! Kids can be the most challenging part of our existence, but they seem to be worth it. I'll contact you privately with my e-mail if you want detailed help with lists, etcetera.
-C.