Daycare Problems

Updated on November 18, 2008
T.B. asks from Allen, TX
11 answers

We started our 2.5 yr old and 16 mo in a daycare a couple of weeks ago and I am very disappointed…they claim to be a private school and yet 1) I find out that all grades have the exact same curriculum, 2) every time I stop by my son’s class is watching tv (not during times designated for watching tv), and 3) the teachers don’t even know how to turn on the computer that they assure me that my son has been playing on everyday. To make matters worse, my son hates being there (despite that he loves his other school where he attends one day a week). So naturally I want to move my son to a different program...but the director says that I have to pay for an additional 30 days because they require 30 days notice before unenrolling…does that seem fair?

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So What Happened?

Thank you for your advice. I was getting really stressed out about the whole situation. The daycare settled on a week for each child and we have found a new place that came highly recommended. Unfortunately we were not able to afford primrose. Thanks again.

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R.

answers from Dallas on

I agree with PP, have them show you in writing where it states 30 days...I've heard of 2 weeks but not 30 days. I am so sorry that you are having to deal with this, what a shame on those teachers/directors.

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T.T.

answers from Dallas on

I dont know where you are taking your kids but that seems crazy to me. Ask to see the rules about unenrolling your child it should only be a week or two max.

I am anti daycare myself...I put my daughter in one when she was six months due to pressure from my husbands family and the three months she was there we were not pleased. She was sick all the time, they did things that i felt were inapropriate and didnt follow my directions on things with my daughter. So I pulled her out and now I am a stay at home mom.

I still get presure from my husbands side but I have made quite aware that I am against daycare and we will get a nanny if we need to when I start school.

My daughter is in a Mothers Day Out program twice a week and she loves it. She has Sensory Intergration Disfunction and possibly PDD/NOS...which means she is a little delayed. She is thriving there and loves to go.

To me that means the most! That she is thriving and is happy and comfortable. I love the place and so does she...so if your child is not happy and your not happy then pull them out! If you have to pay the extra money then do so....

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M.R.

answers from Dallas on

I had to pull out my youngest out of Primerose when he was just under 2 yrs old cause he has Separation anxiety really bad. He would cry/Wail every day and wouldn't eat anything. He hated it. He was miserable and so was I. It totally broke my heart. He would cry himself to sleep. They would not love on him, cuddle or comfort him. That went on for 2 wks so I got his stuff and pulled him and never paid. They called twice nad never heard from them again. I started taking him to Montessori school and he only cried for 2 days and def not all day. He loved it. They were very loving.

I would def go w/your heart and pull your kids out.
I hope they get the love and attention and curriculum they need. I think they try to scare you and try to get you to pay.
I hope this helps.
M.

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S.S.

answers from Wichita Falls on

I would check your paperwork for the schedule - the computer time, the scheduled tv time, the lesson plans - and then I would document - document, document, document, and sue them for breach of contract - with the willingness to drop in exchange for the refund of your enrollment fees, negotiate down to no penalty for unenrolling.

That's what I would do. :)

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C.A.

answers from Dallas on

If they aren't following what they promised, then you can get out. Sounds like you have several red flags, and I'd bring that up to them. You should have 30 days to try it out anyway. It's not like you've been there a year or two and now deciding you want to pull them out. They promised a good curriculum, and aren't following their promises. They've broken their own contract. Be stern, if you're worried about your children-remove them. Parental instinct, and peace of mind is what is most important.

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C.S.

answers from Dallas on

Did you sign anything stating that you had to give a month's notice??? If you didn't, I would not pay a penny!! I would tell the director that your concerns and see what she says! They obviously are not holding up their end of the deal, why should you (if there is indeed a month's notice requirement)???? Good luck! I hope you find somewhere your children can be happy!

1 mom found this helpful
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V.B.

answers from Dallas on

I am so sorry about your baby. If he hates it there get him out....there's a reason he hates it there. If the director knows you want out of the school that's even more reason to get him out, they will treat him worst. My son is 3 now but when he was 2 he went to a montessori(I love the concept of montessori)and he only went half day but I would drop in and out 3 times a day. I know they hated seeing me there. I not only watched my son's class but all because I figured eventually he would be in the older classes as well. I saw things that scared me and made me cry for mom's that didn'have a clue of what I saw. There was another mom that was there alot and we would talk and she told me that she approached some issue with the director and it got worst. Go with your instinct.......I don't mean to scare you more but if it doesn't feel right it is not!!!! You know your child and don't assume. My son goes to North Star Learning Center (Richardson) and is so so happy!!!! The staff is wonderful. My son love going to school. We are going to be gone for 2 months on vacation and I will pay to hold my place so he can return and be in the same class. At the other school I wouldn't have paid for time I wouldn't be there, even if I didn't see the things I did. I just would that the chances. Please email me if you need to talk to anyone. The only thing I regret is leaving the school without meeting the other moms to tell them about the school....what they didn't see. We were only there 3 months and was leaving on vacation so I pulled him out and never looked back.

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K.J.

answers from Dallas on

I think children just have a sense about people & I think they are very good judges of character. If they don't seem happy there I would def. get them out. & read through your paperwork... that fee seems kinda high, they are probably just trying to discourage you from taking them out. Good luck

1 mom found this helpful
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S.L.

answers from Dallas on

My son has been in several different places since he was born. He was in an in-home daycare as an infant, which I LOVED. He was taken care of like he was their own. I moved him to preschool at a well-known daycare when he was 2. He was there 6 months and I pulled him out. He was clingy, and cried most days when I dropped him off. Plus he had to have stitches once being there. Teacher turnover was horrible. In his class alone they went through 5 teachers in 6 months. I placed him in another private daycare in W. Plano at 2 1/2 and he thrived there until he was 5, the staff was wonderful, he was always happy and would complain that I pick him up too early! I drove 15-20 mins the wrong direction morning and evening just so he could go to that school Sad to have to change him when we moved from Carrollton to Sachse last year, but his current center is great too. All daycares/preschools are NOT bad and all are not the same. You have to be very picky, and sometimes you may pick the wrong one..been there. If you are not happy or comfortable with the care your child is receiving, move him, as there is ALWAYS a better situation. Like the others said, definitely check into the 30 day rule, that sounds rather out of the ordinary (maybe their child turnover is high) Every place my son has been is 2 weeks notice, just so they have the "chance" to fill the spot. Good luck in your child care search and be as picky as you need, you want someone who will care for your child like you would!

1 mom found this helpful
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D.W.

answers from Dallas on

Thirty days sounds a bit long to me. Definitely check the paperwork. I agree with the Primrose recommendation from one of the mamas. There is one in Allen, two in McKinney, and 2 or three in Plano. They have a set curriculum and they can show you the list of things they look for each class level. They don't have TVs in the classes. And they have various people come in to teach things to the kids in addition to their curriculum (i.e., Stretch and Grow, Music, etc.)

If they don't let you out of the contract, and you have to pay for that month, I would take your child there every so often during that month. Even if it's just to come in and go out. That way they will never know when your child will be there and they can't fill that spot with another child and get double the money.

1 mom found this helpful
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K.Y.

answers from Dallas on

Two weeks is more standard. It should be listed on the paperwork you filled out when you enrolled. I would double check because 30 days seems long to me. I would ask to see that in writing if I were you.

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