my son attended building blocks in burleson and was there from day one until last month we have referred several people to them but when they moved my son to the three year old room he starting having behavior problems this had not been an issue until then and he was moved up before he was three because is ahead anyway once my child starting haveing problems i contacted eci,his pediatrician,child pyschtherapist,cooks behavior health and the child study center they we aware and involved in this. they started telling me that they would work with me and be patient i had a meeting with his teachers who said they did not know how to deal with him. i meet with the owner and the director who keep telling me they understood that my son would grow out of this that they know he is a good kid then they started calling me everyday to come get him because they could not deal with him and they said they did not know how much longer they could keep him there but assured me that if they needed to ask my sono to leave that they would give my enough time to find somewhere else to go.the owner called me at night one night and asked what i thought about at home care and said she had a lady in mind that had space for my son i took the info from her but told her that i would go check it out but i was not going to put him somewhere that my son and i did not feel comfortable just to get him out of the daycare. the next day i took my son around to different daycare which all had somesort of waiting list and we did visit the lady she referred me to i have never felt comfortable about in home daycares but i went anyway she was nice my concerns were she had 11 kids and was not registered or licensed by the state and you have no idea about there background,after i went around i went up to building blocks and told them a thought i had found somewhere for him to go but wasn't quite sure and that every daycare had a waiting list but needed to know since i paid them by the month and had just paid them 542 that i would be able to pay for him a new place until the next month that he would have to finish out the month or they would have to give a refund the director said it usually takes 45 days to get a refund but she would she what she could do so later that day the director called back and said that the owner did not want my sono to come back anymore and they would work on getting my refund sooner than the 45 days so i was left with no childcare and no money to get new child care. i was finally refunded a check by them for 490 then was contacted by mail that they overpaid us and we now owe them 180 and if don't pay in 10 days they will send it to a collection agency and turn it in to our credit. we did end up putting our son with the in home daycare mainly because i had no choice but my son has done great he has not had any problems since he has been there. please help me with what to do from here with building blocks,also one of the teachers told me that my son was good the next day i was informed by the owner that she lied and she was demoted and removed from his room and was told that if she did not but out she would be fired i confronted her about this the next day and she said no she did not lie and has no reason to lie that she new how to handle my son and everyone else was harrasing him making his behavior 10 times worse but was told to but out.the cfo or owners husband told me and my husband we can bring him back when he gets on medication he is not even three and has not had one issue at his new caregiver on top of that i was told by the owner that those teachers were only there for a job this was not there career.
I would let them know that you are going to contact the licensing board and an attorney if they try to pursue this on your credit. I would ABSOLUTELY NOT tolerate that. They can eat the $180 if they want your son out so badly to not give you adequate notice and if they can't get their own accounting right - then that would be their problem not yours. Stand your ground and don't let them bully you.
Hi Jen, Now I have been left holding the "BAG" before and had to scramble to find a babysitter in less than24hrs.Yikes!!! It was not easy. Now some people might think I'm wrong but when they broke their contract with you,You stopped any obligation to them also. If you have cashed your REFUND check well,you cashed the check in good faith meaning the check would be good and the reason you were leaving was agreed on and the amount they were paying you was in good faith too.When you signed that check you were done having to deal with them anymore.So now they are circling the carcass so to spesk to pick off what they can and in the mean time they are threanting you to collect.GEEEEZ what bad business,we have here!! I would hi-tail it to an attorney and try to find one who could give you a free consultation if possible.If you don't want to do that,Call them up and tell them you need a detailed list of all costs broken down and that you need to see exactly why they think you owe them moneyback,a day by day broken down list.Thats the way they want to operate two can play at that game and if you see that you have to pay them back,send them5dollars a weekDid they say you had to pay within a certain amount of time? It's not worth it to have to pay a lawyer for them for such a small sum.If you get harassed tell them youre working on it. Thats what people tell us right? I think thats pretty cheesy of them to kick your child out and not think about what you might have to go through if you ask me. Tell them you'll have to pay them out ,no judge is going to say no to that at least youre trying.And I would make a complaint to the BBB and I would tell EVERYONE that would stand still for 10seconds my side of the story. I worked in a Beauty Salon for 25yrs and my boss always told us for every one customer that was unhappy that they would tell 10 people for every 1 customer that was happy they would tell 3people.Makes since to me!! Make a woman mad and watch out especially when it comes to our kids!!! GOOD LUCK S.
I think maybe at this point it might be better to cut your losses and pay them what they want. The fact that you and your son are happy with where he is now is reason enough, I think, to just pay building blocks what they want and be done with them. You could even leave them a comment on BBB so others know about their somewhat un-professionalism. If they are owned by any kind of corporation I would put in a call to them as well letting them know of your situation.
I hope you find a way to be done with them that puts you at ease. Take Care!
I would contact the BBB and an attorney. See what your rights are legally. It sounds like to me it is their mistake and for all that hassle and having to look for a childcare, they should have given you a break on the payment.
Next time get a licensed or registered childcare. That way you can report them to DFPS to complain and it will be on their record.
Sounds like to me the teacher was at fault and wasn't handling the situation very well. Sounds like they didn't try everything that they could with your child.
We've had difficult kids being foster parents. We've had a few issues with daycares also. We've never had one kicked out.
If the behavior continues try Love and Logic. That is what we are trained in. They have a website www.loveandlogic.com Maybe suggest this to the daycare.
Whenever there is change, kids sometimes get out of whack and the routine is different. Sounds like the teacher didn't have enough experience or wasn't willing to handle a child having difficulty with the change.
We use a home daycare and it is a more relaxed setting. We use it part time, sometimes it can be expensive. I personally like our church the best, we have our son enrolled in a summer Parent's Day Out program. You might check into church programs. I know our church requires you to be a memeber or attending activities at our church. They are accredited and that is higher standard to meet requirements and they get inspected and have someone overseeing them and their actions and facilities. They do sensory play with rice and shaving cream and fingerpainting. That is more than the home daycare that we use. However she has all ages mixed in together. So, my child gets to play with older kids, which is good also.
You might try writing a letter to the owner of the daycare about your concerns and the problem with the refund and tell them you are contacting an attorney. That might get them to stop harassing you. Good luck.
