Zulily Reputation

Updated on July 20, 2011
C.W. asks from Saint George, UT
10 answers

How many mommas here have purchased on zulily.com and successfully gotten their stuff in a respectable amount of time in one piece? I want to order these super cute lion, giraffe, and monkey stuppell paintings for her bathroom (there's 4 pieces over all) and it would be $80 so I want to know how many have dealt with ordering from them.

Thanks :)

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So What Happened?

@Emily thanks hun... I will have to remember about totsy and not order there.

@Suzie: You know, I got my four stupell paintings and one of them have little white scrapes on it every so often, if you looked at a distance after you notice it, I think they had a frame either on it or sitting on top of it. I agree that the quality is not the best... if I get clothes with stains I won't shop there.

More Answers

E.S.

answers from Dayton on

I ordered a nursing tank from them once (about 6 months ago).
It came in a fairly timely manner. Maybe a little over a week. And the order was correct.
Now Totsy...that's another story. Their orders take FOR-EVVV-ERRR to get to you.
HTH!

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K.C.

answers from Philadelphia on

I've ordered from Zulily twice and, although the stuff was super cute and I was happy with the merchandise, it took FOREVER to get here, like weeks and weeks! I'm so used to ordering from Amazon or ebay and getting the stuff within a week or so, so to have to wait that long was a bit of a surprise. But it won't stop me from ordering again, I will just change my expectations for fast delivery when it comes to Zulily.

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S.D.

answers from Nashville on

I have enough problems with the quality of merchandise from Zulily that I am seriously considering not shopping with them anymore. I have had several items (on different orders) come with blatant stains, threads loose, etc. It appears that they are selling factory "seconds" or manufacturer rejects. They refused to answer my question when I asked them that. I'm very disappointed with them.

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K.B.

answers from Tulsa on

I ordered on ebay and etsy. If the ad says "delivery in 2-6 weeks" it will be closer to six weeks. That is why I only order if I am in no rush. you could ask the seller for guaranteed delivery and that your charge card not be charged until they are making it or shipping it out. Then you could cancel if they take too long.

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J.B.

answers from Atlanta on

I've been ordering WAY too much from them lately! It's all good -they're reputable and everything has been just like it was presented. They have some GREAT deals -particularly on upscale items for toddlers and infants with smocking on them. I've been happy with all of my purchases, and I've probably purchased from them 6 or 7 times in the last few months.

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B..

answers from Dallas on

Another place not to order from...Living Social. HORRIBLE!!! I have ordered from Gilt and One Kings Lane and have been very happy!! I have never ordered from Zulily, but my friend orders frequently and has never complained.

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M.K.

answers from Kansas City on

I've not ordered from zulily, but I have ordered some of their stuff from (if I remember correctly) burlingtoncoatfactory.com/babydepot. It came fast with no issues.

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S.T.

answers from Boston on

I love Zulily. I've ordered from them 30+ times and I've only had three mistakes (where I got an incorrect item) - in ALL those cases they credited me back the amount of the item AND the shipping cost AND let me keep the item. So I have to say, best customer service ever. And they have some really good brands like Oilily and Baby Lulu (I have boys so I'm more into stuff like Wonderboy) If you are going to order from Zulily you should always use a coupon code because they literally always have them - you can find coupon codes on http://www.SampleSaleMom.com along with a list of other sample sales websites.

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J.N.

answers from New York on

Have you tried BrightZoo? They only feature online trunk shows every other week, and showcase top-quality children's brands at great prices - see Featured Trunk Shows once you go to: http://brightzoo.com/

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D.K.

answers from Pittsburgh on

Like them. But read how long the items will take to come - sometimes it's a while. They are not as fast as Gilt and way way way better than Totsy.

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