Work-Related Question - How to Suggest Much-needed Changes to Bosses

Updated on September 29, 2011
S.S. asks from Los Angeles, CA
10 answers

I work at a private school whose organizational structure is just not working. They're completely creating a bottleneck situation and more personnel need to be hired and/or reorganized. One time, the directors of the school asked for any suggestions we employees have to improve things, I sent them a long email detailing my observations and they called me in to thank me but to basically dismiss my ideas. Well, I was cleaning out files this afternoon and lo and behold, I come across a consultant's report from back in 1997 that basically says the EXACT SAME THINGS that I suggested to them. It blew me away that these problems date back so long and that even after they hired a consultant, they clearly didn't listen to the consultant's recommendations. I really want to broach them again but if I do, am I just risking my job at that point? It gets a little tricky b/c there is some self-interest on my part - one of the things they need to do is create a position that I would be perfect for given my background. What do you think? Should I say anything? Should I mention this report I came across?? Hope that makes sense. Thanks in advance!

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So What Happened?

Argh I kind of figured you all would say that.. It's just so frustrating!!!! Sigh.

Featured Answers

J.W.

answers from St. Louis on

If they didn't listen to a paid consultant they don't have the money. They probably still don't have the money. They only asked because they hoped some employees would know a cost free way to do it.

I could be wrong but it seems going to them again would just make you that annoying employee. Not a good thing.

Ignore Christy's advice, sorry Christy, unless you want to be the annoying employee who reads files wasting time when they should be cleaning them. Do not reference the file you were probably not supposed to see.

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S.B.

answers from Houston on

No. You have done all you can do. If you continue to push it they will push you out. You can't make them do something that a consultant and yourself and probably others have suggested. It is what it is. Either you accept it or move on.

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S.H.

answers from Honolulu on

Just leave it alone... unless you have an ally or allies, in the upper branches of the school.

My friend worked at a school like that... and they/she had the SAME problems. Most schools do.
But, the school Director/Board members/upper staff members... ALL have various degrees of politics and issues and what not.
And the bottom line is: the school did nothing about it all.
You can drag the horse to the trough, but you can't force it to drink.

And yes, you can seem like an annoying employee.
It is sad.
You see legitimate issues. For which you constructed valid solutions.
But in the end, you cannot make them heed to it nor listen to it.

IF you mention the report you came across... they will wonder why you are doing that.... trudging through old reports. They will not see your line of thinking, about it.

Anyway, my friend no longer works at the school she was at. And since then, the school is really not a highly successful run school.
The Director of any school... has to lead the ship. Not all can.
A Director... will not always listen to a staff employee... and it will make her look, inept. They will not risk that.

AND IF YOU GO above the Director's head.... and by pass her/him... you will be seen as a troublesome staff member and as someone who is 'embarrassing' the Director.
You NEED to be aware... of things like that.

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T.K.

answers from Dallas on

Leave it alone or retool your proposal to overcome objections.
You made your suggestions and they were dismissed, so was the consultants report. They have a reason. We don't know what it is. Could be the solution would be a threat to someone higher up or could be a cost benefit analysis situation. Could be a power struggle within the organization. Either way, you're continuing to call attnetion to the problems will not be looked at as helpful. Figure out what the obstacle is and think of a way to neutralize it. Then if you make another poroposal, having overcome the objection, you will have a much better chance of success.

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B.C.

answers from Norfolk on

Um - if they have ignored experts for over 10 years - they are too ingrained to change.
They are not going to do it no matter WHO spells it our for them.
If the directors really want it fixed, they are going to have to fire the person/people who are keeping the status quo.
There's nothing you can do here except to watch the chaos, cover your behind and make sure YOU are not blamed for any of the inefficiencies.
As an employee - it's your job to make your boss/school look good.
This is hard to do when there's an idiot running the place.
If you step out of line or make waves they will crush you like a bug.
It's not right, but it's a jungle out there!
I think your choices are either kiss up, or look elsewhere for a job.
Additonal:
Sometimes inefficiency is built in for a reason.
A company I worked for worked very hard to achieve a perceived goal.
Despite our best efforts, our books came out at a loss.
Turns out other parts of the company were VERY successful and they desperately needed a loss somewhere for an offsetting tax write off.
Our division was set up deliberately to lose to provide them that tax write off.
That was our function - there was nothing to fix and nothing to do about it.

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K.B.

answers from San Francisco on

I'm not paid to work at school, but I volunteer heavily at my kids elementary school. Red tape, decisions by committee, and the lack of communication were driving me nuts. When I see changes happen it's because someone actually took the reins and made it happen. It's not enough to say "this is bad, do something else." In fact it's downright insulting and not remotely helpful. What could work: "I'm not sure this is the best way to do this, I see another way, and here is what I would like to do..." Recommendations for change from an outside source are not persuasive -- who is going to implement those changes? Be the person, not by asking for a new position, but by making clear and concrete actions in your current role. Need better communication between staff members -- offer to start a newsletter or web page forum, or whatever it is that you see as the solution. Be the SOLUTION provider, not the problem pointer-outer, and you may get a lot farther.

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S.Q.

answers from Los Angeles on

Hmmm. I am the head of our organisation, and we are coming up to a period of intense growth. One particular staff member approached me today to ask if I had strategies in place to deal with the increased workload. This led to a very very constructive meeting in which my staff from one particular office workshopped strategies, and came up with solutions for the issues we will be facing. This was all staff led. I will be working these changes into our strategic plan, and I feel very lucky to have such proactive staff who take ownership of where this organisation is headed. I would describe my own leadership as inclusive and I like my staff to be involved in the decision-making process. Perhaps your bosses are not like this? Why not ask them their plans for dealing with the problems that you forsee, and then take it from there?

If they don't listen to their staff who have the best knowledge of the situation, then they are just idiots.

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T.M.

answers from Tampa on

To be blunt...sorry :(, you need to shut up. They may have asked for feedback for change, but they CLEARLY did not want it. You can say that you tried....they obviously didn't want to make any changes. Nothing more that you can do.

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C.B.

answers from San Francisco on

If there is maybe a small change that you can implement, without attracting a lot of attention and find that it works, you can go to your bosses and say hey, I've been doing this a little differently lately and find that it really works they might be somewhat responsive and may listen to other suggestions that you have. I recently left an office I had worked at for almost 15 years. The office manager had been there for a few years longer, and was and still is absolutely set in her ways. She will not implement any changes or come into the age of technology. It was very frustrating and I am so happy to be out of there in an office that embraces changes that will make our life easier!

C.P.

answers from Columbia on

I'd definitely consider sending your email along with this report to the person you feel would get the job done. If it's above some heads, so be it. Rewrite it and send it anonymously if you need to...right to the CEO/president/head of the school.

The worst thing that could happen is they blow it all off again...and the best is that they actually do something. Really, you can't lose any worse than you are right now.

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