We have AHS (American Home Shield) and we WILL NOT be renewing our contract with them. I could write several pages on why we are fed up with them. I do want to continue having a home warranty though. Do you have one you could recommend?
We've had AHS for 3 years now with no problems... we just had our Microwave repaired (it would have cost about $140 if we had it fixed ourselves) for $55. I don't know of any other ones though.
We've had several different companies due to lots of moves. For the most part we've found that they're not worth the money you pay into them. They will usually find a reason not to pay whatever you're asking them. The company we're with now is First American and they have been pretty easy to work with. We've had to replace a water heater and an air conditioner, so it actually paid for itself this time! The air conditioner repairman said that First American does more for it's customers than others, in his experiences. AHS was a waste of money for us. FIRST AMERICAN is the only one that's been worthwhile.
Hi N.,
I too have AHS, just recently, I've had a battle with them to fix our pool equipment. In the past, I used First American & AHS. Both times that I used AHS, I've had problems, having to go to the BBB and other things ... they so take advantage of you! I really don't have an answer, but I appreciate you putting this out there, now I know there are other companies that do this! Good luck and I'll keep checking back for your responses!
N.,
I have AHS too. Recently just had the microwave looked at under warranty and they're going to give me $200 to buy a new one.
I mentioned to the repair guy that I wasn't very happy with AHS (I had a big issue with the water heater repair service that I got from them) and I didn't like the surprise repair costs for the air conditioner upgrades for codes.
But the repair guy said he works with lots of warranty companies and AHS is by far the best. He said the others really do not pay anything when something is broke or needs repair.
So I'm sticking with them even though they make me mad sometimes.
we have hwa, home warranty of america. 1-888-492-7359. Two times I had to use them, and both times they sent a very profesional plumber. Always on time, nice and polite over the phone, and both times next day service. We're happy with them.
good luck, I.
I have Total Protect, they are ok. 1st American is awful!! They have the worse customer service!! Too many fraudelent companies coming out to repair stuff.
Hi N.
I'm a realtor here in Collin County and from what I have heard from others Nations is suppose to be pretty good. Old Republic is another one people have used but not sure how they rate for customer service.
Hope that helps
L.
