A.J.
As a Letter Carrier for U.S.P.S., I can give you some advice on how to handle unwanted packages. First of all, they shouldn't have your credit card number unless they're partnered with another company that you deal with. If you've opened the package and there is an invoice showing that you've been charged, then you need to call them and tell them to stop sending the packages and to refund the monies. Then call your credit card company and tell them what's happened, I think they can block any future transactions from this company. You can file a complaint with the Federal Trade Commission, Consumer Affairs and the Better Business Bureau. Postal policy is that if the package is unopened and the outside invoice hasn't been opened, then you can refuse it (write this on the box) and have it returned for free and the Post Office will charge the company for the return postage. If you open it, then you will have to reseal it and pay the return postage. It also makes a difference on how the company mailed it. Anything mailed 1st or 2nd class or is bulk rate but states return to sender, can be returned free of charge as long as it's not opened. If it's regular bulk rate and they're going to charge you, don't throw it away or give it back to the Post Office. We throw return bulk rate items in the trash if returned us, and you end up being charged for an item you don't even have anymore. I trashed a package returned to me by a customer that told me later had jewelry in it, and she had to pay $60 dollars for it. If Fedex, UPS or another company delivered the package, call them and ask about their return policy. If there's no invoice, it could simply be a free sample sent to you to try their product.
