Television Service

Updated on January 10, 2011
R.L. asks from Oak Park, IL
13 answers

Anyone have AT&T u-verse? Thoughts?

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So What Happened?

Thanks everyone! I'll let you know what we decide.

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R.T.

answers from Champaign on

We do not have cellular but we do have the phone, internet, TV bundle. We have 3 computers in my home. I have not experienced any problems (my computer has the modem attached) but my husband and the kids complain that the wireless signal cuts in and out.
I have not had any signifant savings switching from DISH.

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A.J.

answers from Chicago on

I had U-Verse and absolutely loved it. We recently moved and it's not available in our new neighborhood, but I'm anxiously waiting to be able to get it back. The DVR is wonderful and allows you to record up to 4 programs at once, which was great since my husband and I do not watch the same shows. I also miss being able to watch a recorded show on any tv and not being restricted.

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M.R.

answers from Chicago on

I loved having AT&T U-Verse! Their introductory bundle package was reasonably priced, but once the special pricing expired (@1 year) the cost was more than my husband and I could justify, so we went back to Comcast
:( I'm not a fan of Comcast, but we are saving a lot of $$ and I would go back to AT&T in a heartbeat if their pricing was more competative. Enjoy - you will love it.

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D.N.

answers from Chicago on

I know people that love it. But check to make sure it is available. I kept getting info from AT&T about it and bundling things together since I have ohone and DSL but then when I tried to set it up, my area is not available. I am in Berwyn so not far from Oak Park.

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E.G.

answers from Jackson on

We like it ok but they had problems combining everything cause we had the phone already. What a pain to combine.

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M.K.

answers from Chicago on

I swtiched from Comcast to U-verse about 5 months agao and am very happy. I am definitely saving money. The one thing I wish someone would have told me is that U-verse does not offer one of our favoriate channels (AMC) in HD. This would not have changed my mind, but I wouldn't have been dissapointed had I known ahead of time. If HD is important to your family, Check with U-verse about your favorate channels.

Also, I think Comcast has had longer relationships with all the networks and, as a result, has a *slightly* better On-Demand offering of current shows. For example, Comcast always posted the recently-aired episodes of Saturday Night Live for free On-Demand. With U-verse, you have to pay $1 to watch this show On-Demand. We weren't On-Demand users for network shows (that's why we use the DVR), but if you are a heavy On-Demand user you may want to check about your shows.

These are very minor points. We are extremely happy being able to watch our DVR recordings on any TV in the house. Even if I recorded a show on an HD channel, I can still watch it on our non-HD TV. This is a huge leg-up on Comcast -- especially since we no longer watch "live" TV and record everything we want to see.

EDIT: U-Verse Internet service is excellent. Phone service is fine.

C.W.

answers from Las Vegas on

Whoa whoa whoa what is AT&T u-verse? Message me. We have direct-tv and they SUCK! They've been charging us for movie channels we didn't approve of and we never get the movie channels we are being charged for.

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J.R.

answers from Chicago on

We have only had it 6 months, but no problem so far. (We had direct-tv).

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A.S.

answers from Chicago on

The service is wonderful. AT&T in general is confusing cause they have 8 million different companies working under them and you have to call several different people, get transferred, have several diff username/passwords because if you have reg phone, cell phone, those are diff companies, then Uverse is another. They all combine and work together on the surface but it gets confusing if you have to call them about anything.

We've had the Uverse TV and internet for 2 or 3 years now and I love the TV (esp the DVR that can record alot at once and you can watch from any room) and the internet is good (we did have some trouble for a short time with it dropping a lot but I got a pretty good tech person and they helped me fix all of that). I have had good experiences in general with their customer service as far as people successfully and politely helping me and resolving issues, it's just the nebulous entity that is AT&T that is confusing. Their customer service has greatly improved since the late 90s when I had their home phone service and their people were rude and unhelpful on top of the confusion.

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J.K.

answers from Chicago on

Love it! Had it for years after switching from Comcast and never had one problemas opposed to the many with Comcast.

B.C.

answers from Dallas on

We love love love love love U-verse!!! We've had it for a couple years now and have not had one single issue. The service is never interupted from anything except if the power goes out!

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L.D.

answers from Chicago on

We have had U-verse TV and Internet (not the phone service) for almost 2 years. We LOVE it! No problems at all. We had DirecTV before, and the signal always got bad in wet snowy weather and heavy rain.

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M.M.

answers from Chicago on

We have it - have had internet and TV for 1.5 years - love it - had comcast before. The internet is just as fast as before. Love being able to tape 4 shows at once. The on demand choices for series, etc. on tv is not as good - I don't use one demand with at & t.

M.

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