J.W.
Sence? That doesn't make sense. :p
I haven't used word in forever and hated it the whole time. Anyway they don't insert themselves, it is a program, not a mind link. You have to right click after the cited passage and insert the appropriate citation. This is going under the assumption you have the resources properly entered.
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Under the references tab you add sources under manage sources. Then in the same tab you click insert citation after the cited passage.