I'm pretty surprised to hear that about BOA. But, they're bleeding money from their acquisition/merger of Countrywide right now...
Anyhow, I'm pretty loyal to Wells Fargo. I've had business accounts with Chase and Compass, as well as manage the banking for my elderly Grandmother (she used a local bank up until recently). I used to work for Wells (7+ yrs) and know them intimately inside. FYI - I don't gain anything for this, I left 3 yrs ago to run my own company...
Determine what is important to you...for me it's ease of use with Online Banking. Wells has the best rated online banking sites nationally. It is very friendly and just easy to use. Compass is awful.
Also (this is just a quirky thing) I want to be able to bring my change jar into my bank and have them run it in their coin machine without charging me (I hate the grocery store coin machines). And, many banks just don't have coin machines anymore, but Wells puts them in all of their free standing locations.
Account types... I have had a Portfolio Management Account (PMA) for years. It's free and you get every one of their perks, provided you keep $5000 in combined accounts (I think it can include your credit card balance, and maybe Home Equity loans, but not Mortgage). They have all sorts of other accounts too. I used to know them all, but they've changed things around since I was there.
Last, but not least, WF is probably the most solvent institution out there right now. They have been around since 1862 and aren't going anywhere. They are very conservative. I've met former CEO and current CEO and they really know their stuff. I never got that slimy feeling being a part of their institution, and EVERY time I deal with BOA/CW I feel like they're out to get me (we negotiate with their mortgage servicing division). My husband worked for CW for a few years before WF, and he said it was a viper pit, and that corporate mentality can easily convey to the consumers.
Hope this helps!
C.