S.,
First of all, good for you for thinking about taking on this new venture. I wish you lots of luck.
I have been exposed to 2 day cares. The first was with my daughter and I liked them but there were a couple of things that I really did not like. One was that there seemed to be a disconnect with the owner and staff communication. The biggest thing that stands out in my mind is that on my daughter's last day of day care, the staff that cared for her told me at the end of the day that they didn't even know she was leaving. That really concerned me as she has been part of their "family" for six months and the owner didn't even tell them she was leaving??? It gave me a real sense that she was all business and did not really get involved in the "care" end of it.
The other issue was that as much as we loved the day staff, there was a lot of variation in the afternoon staff. Many of them were young adults who really liked children but had little or no training. I remember one girl who literally kissed my daughter on the lips once and I cringed and let the owner know that I felt it was crossing the line and she spoke to her about it. After that, she had sort of an attitude towards me. In other words, there was a level of professionalism that was lacking on the second shift.
My son's day care experience has been way different. We LOVE it there. I am so impressed that even the program manager who works with another class can tell me my son's progress. The other day she even approached me and asked if it was okay if my son was napping because he was saying he was tired. First of all, I was so impressed that she was totally aware of this even though she really didn't work with him much. Secondly, I respected her greatly for consulting with me and not just assuming that whatever they did was fine (like the other day care did).
For that reason, I DO trust their judgment and know they will do what is best for my son. Also, they have more of a learning structure where they teach on different things such as weather, colors etc. They also really foster parent involvement in the learning process and send home letters weekly about that week's topic as well as the next so parents can add to discussion at home.
Lastly, even the afternoon staff who I don't believe are degreed, are very professional and make good decisions with my son. They are not just young kids in college or on their way to college. I don't mean to be discriminatory, as I do think that young adults can be great if they are properly trained and mature enough to be professional.
So, that has been my experience. Hope it helps!