A.F.
Two other posters mentioned the paperwork. Get it out and read it through. See if she signed that her car was a trade in, or if her car was supposed to be on consignment. That right there will tell you what you need to do. If the paperwork says trade in, take it in to the dealership and tell them they're wrong and if they don't fix it, you'll have no choice but to hire an attorney. They may fix the problem without her having to hire legal representation, but most probably, she'll have to hire someone. On the other hand, if she signed paperwork that stated the car was to be on consignment, there may not be anything you can do about it at all. And if you hire an attorney, that's probably what he'll say. Unfortunately, many people don't read through what they're signing before they walk away, and some people end up agreeing to something they may not have wanted to. But since they signed it, they're legally bound to it. It will have to start with the paperwork. Pull it out and see what it says. Good luck.