Primrose Griffin Parc

Updated on November 04, 2007
C.H. asks from Frisco, TX
6 answers

I'm requesting feedback from other moms who have their kids enrolled here. Yesterday, when I picked my daughter up (this was only her second day there), a man "piggy-backed" behind me into the building. I went to clock my daughter out, and when I turned around, this man was half-way down the hall heading toward the classrooms. He never stopped at the front desk to talk to anyone or clock a child out. There was a lot of choas by the classrooms with kids being transferred into one room to await pickup, and I lost sight of that man when I saw my daughter.
My concern is that it seems that anyone can walk in the building this way and potentially cause a lot of harm. Is there some sort of back-up security measures that I'm not noticing? Or, is it just contingent upon the parents to ensure security measures?
I've picked my daughter up twice now from two different teachers I'd never met, and neither one checked my ID against the enrollment forms we submitted with the authorized pickup information. How do they know I'm authorized to pick up my daughter? As I said, this was only my second day, so I don't want to jump to conclusions, but I can't help but be concerned.
It doesn't help that my daugther is having a very difficult time with being in daycare (what we refer to as "school" with her). She's always been with a sitter (one we know very well) up until now. Although she can be shy, my daughter has never had difficulty adjusting to anything. Last night, she refused to sleep in her bed and was telling us she didn't want to go back to school because she was afraid of the monster that lives under the school. I don't know where she got that because we've always been very positive with her about school, but with what happened yesterday, I can't help but think that there's possibly some very real merit to her fears.

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J.B.

answers from Dallas on

Hi C., you have very real concerns (especially with being a new Primrose family member) one I would suggest taking to management. From my experience with another Primrose it is my understanding that the front management / or teacher substitute up front should know every face or ID them if unsure in the slightest bit. It is also the responsibility of the teachers to act as a "fail safe" in case - for whatever reason - the front misses their entry. Also, some parents swipe in or sign in after they get their children, not right when they walk in. Also, the front staff may have noticed the dad and recognized him. None-the-less, they should be addressed as this helps parents feel more secure knowing the front knows this person as a parent. My son attends Primrose and has for 3 years so we know Primrose well. I hope this information has helped in some capacity. I would suggest to you and anyone, always bring questions / conerns like that to the front. Primrose takes pride on SAFETY being one of it's greatest assests... hold them to it! Great job mom!! : )
J.

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V.K.

answers from Dallas on

I would notify the daycare and I would question your daughter as to whether or not the "monster" was someone at the daycare. If so, what does the "monster" do? Honestly, I wouldn't take her back to that school. If your daughter has never brought up the "monster" until now, I would be worried. Especially when it causes her to not want to sleep alone.

I'm a new mommy so I tend to be a little paranoid - even more so because my daughter was hurt by a careless teacher at her last daycare. Talk to the school and your daughter to find out what is really going on. My daughter is at a Primrose now and we love it (so does she).

I have noticed that some parents clock in and out after they get their child. If someone is taking too long at the front desk, I will clock out after I pick up my daughter. I'm too eager to scoop my baby up in my arms!

I hope that your daughter is just acting out of anxiety and not being harmed in any way. This must be a very distressing time for you - good luck!

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N.B.

answers from Dallas on

This seems very uncharacteristic of a Primrose School. We had a fabulous experience with their Richardson campus and have heard such glowing remarks about several of the other campuses in the area (although I am unfamiliar with the Griffin Parc locale). You should definitely speak with the school director. It may also help if you address the situation with the school franchisee. I am sure he or she would be horrified and would want to do everything possible to maintain the impeccable reputation that Primrose has. Good luck to you!

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M.F.

answers from Dallas on

First, talk to the school's director about your concerns. After that, I'd trust your gut instinct.
Also, when our daughter began "school" at age 2, we were told that it would take 6 weeks or so for her to fully get used to going, and they were right. It was a hard 6 weeks for all of us!
As far as safety issues, those are violations that you can report to the department of family services - the agency that regulates daycares. Their website is http://www.dfps.state.tx.us/
Good luck!

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N.H.

answers from Dallas on

Yes my kids go to Primrose and I have one that has been in Primrose from a baby to know and I t is wonderful. As for the guy that walked in behind you, some parents go pick up and then clock out (I do) or if no one is at the clock I will do it when I walk in.

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M.H.

answers from Dallas on

Hi C.,

If you are considering taking her out, I wanted to let you know that I have an in-home day care. I am listed with the state to provide in-home care and I do many of the same things as a center or school. I have a daughter that is 2 yrs old. We tried going to a day care center and was not comfortable with certain things, plus my daughter had ear infections for 3 months straight. We could not get rid of it. The only solution was to bring her home. I have taken care of children for many years so I decided to open up my home to other children and provide them with a safe, fun, loving place to play and learn. I am located in McKinney near McKinney Ranch and Ridge Road. I have a full or part time opening. Let me know if you would like to come for a visit. I would love to take care of your little girl. You can contact me @ ###-###-####
____@____.com

Thanks,
M.

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