I had our second child at Chandler Hospital. It was an unscheduled c-section on Thanksgiving weekend!
The triage area, you're right, isn't all that great. I wasn't in there very long - I got there about noon, they checked me, called my doctor and told me I'd be kept in the hospital until my 5:00 surgery time. I was taken to sort of a "waiting room" with lots of beds, where I was attended to by very sweet nurses. It was a long afternoon, and completely unplanned, so they did their best to keep my husband and I upbeat and entertained.
When I was taken into surgery for my c-section, the nurse that held me still while they gave me the spinal tap was SO SWEET. She was trying to talk to me about the football game that was on, rubbing my arms, petting my head. She was just lovely. And once we got in there, and my hubby came in, it was like "old home week" because a couple of the attendants were from my husband's home town. Their conversation took my mind off of what was going on "down below".
When they were done, I was wheeled into that same "waiting area" where I was able to see my family, my 3 year old son came in to see me, and I was able to see my husband showing off our new daughter to everybody through the window. After cleaning me up, I was taken to a room. Now - the rooms are TINY! I mean really TINY! If you have a lot of family, they won't be able to visit all at once. The rooms are so small. But hey, you're only there a couple of days, so it's not that big a deal.
The staff - nurses, attendants, everybody - were just wonderful! They really made my experience the best. I can't think of anything they didn't do, or wouldn't do for me, my husband or anybody. I really had a great experience at Chandler Hospital. I thought after my first child was born in Prescott, at Yavapai Regional, I couldn't have a better experience, but this one really was great.