Hi K., I can't speak for Kessinger b/c we go to Burton. I really like everyone there. I have seen his partner Dr. Hooker and Holly one of their nurses. I appreciate that they don't really push any one way of doing things on you, they give you guidelines and advice but I have never been made to feel I am doing something wrong or detrimental. For me a first time mom, 10mo boy, it's nice to know I can follow my instinct and they support it. Anyway, I have had to call the nurses line on the weekends and the person that helped me was so sweet and knowledgeable. I haven't had any problems with make last minute appts or anything like that so I am happy. I like both doctors very well so I have seen them both, based on who had an open appt when I could come. They have a meet the doctors night each month, I went before I had my baby, think it helps to see them and ask questions before making your final pick. Any other questions I would be happy to help. Good luck, NAngela