M.T.
I do not live in NC so I don't know anyone but I had that happen to me and didn't know who to call either. Someone told me to take the bottom grill off the refrigerator and there is a clear looking hose/line in the bottom, just follow it where it hooks up. If that is damaged or you can see water leaking from it then you can replace that. You may have to use a screw driver to take a bolt out in order to replace it... but we did it and it is not hard. If I can do it anyone can. Now it turned out that wasn't our problem, but what our problem turned out to be is the filter in the bottom. We have a water filter on our refrig and it needed changing and I wasn't in the habit of changing it like I should have been. All it was was a dial that I had to turn to release it and then pulled it out. Went to Home Depot and got a new one and put it in and it fixed the problem. You may want to check those things first before you call a repair man if you can find one. That was my problem, I had no idea where to find a repair man.
Hope that helps.