J.C.
My mom worked for an eye doctor many years ago. She would get two qtips and put a little neosporin or vasaline (check label) on one so that you don't get cotton in her eye. Gently grab her eyelashes with the dry q-tip on her lid above the lash line and flip her lid inside out. I know it sounds gross. Then get the eyelash out with the other q-tip. You could also just wet the q-tip if you are worried about vasalene. If you don't want to try this or if she won't be still for you just take her to the urgent care and they can do it. It needs to come out before it irratates her eye to much.