I almost used them, and was warned that some of their products are cheap quality, but still expensive. A lot of times if they are out of a product, they will talk you into something else saying it is the same quality. Their prices are very comparable to Home Depot, etc. I think there main perk is that they are quick,etc. but if you have the time, you may want to go elsewhere. I am sure some of their reps are honest, but I have heard some horror stories regarding bad contractors, bad carpet, etc. If you type in Empire Today at Yahoo.. you will find a lot of complaints.
Good Luck!