I had a very well respected OB office do the same thing to me in GIlbert. For their good reputation that led me to their office, unless you have a 'normal' complication free pregnancy, they were terrible to work with. I ended up switching offices during my last pregnancy because of the frustration and hidden fees at every visit. My new OB is wonderful and I always see my same Dr! No more bouncing around and trying to create a relationship in the 5 minute appt with a new Dr. This is now my 3rd pregnancy and I have a lot of complications. There are no additional fees for additional appts and my phone calls are always returned within 1-2 hours and usually by my Dr.
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good luck!