Do I Ask for My $ Back.. SO MAD!!

Updated on October 06, 2006
T.R. asks from San Antonio, TX
4 answers

Ok so I went thru the paper and found someone to come in and clean ABC CLEANING SERVICE and they did a CRAPPY job when i say crappy I mean #@!$ job to be nice. The 1/2 bathroom was not done except for the floor/ shower door upstairs still has shampoo on the door, under the bed with hardwood floor was not dusted or moped, they used so much cleaning product on all the floors are sticky and reeks--they only mopped around things, didnt move anything.
Kitchen wasnt done at all,, well i think they swept, no dustying was done. The carpet in the livingroom not vaccumed. this is just what i can think of off the top of my head.Plus i payed them $85. Am I being picky?? And should I ask for my money back? see alittle about me

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So What Happened?

Alright I couldnt stand it anylonger so I called.. they offered to come back to clean... WHy?? if they did a SH!! job the first time, then NO.. They are offering to give me 1/2 back which I think is far,I dont know why but I am willing to take it. Do you all think I should ask for all? or is this far? UGHHHH I am so mad!!

More Answers

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J.A.

answers from San Antonio on

Yes! I owned a commercial cleaning company for three years until recently. ABC is the worst in the industry. I took over a lot of their contracts. They make promises they don't keep and the owner rushes his staff so there is more profit. I would demand your money back. If they don't pay you back, I would threaten lawsuit. Trust me,you wouldn't be the first unhappy customer. I don't clean anymore due to a neck injury but call Maria. She was trained by me and she is very maticulous and probably costs less. Her number is ###-###-####. I have wood floors too and I just tried ORange Gloe for wood floors and I absolutely recommend it. Maria and her sister are honest women and work hard! Please tell them Jeannie sent ya!

2 moms found this helpful
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J.M.

answers from Madison on

DID any one tell you of a good cleaning person I am looking for one but after what happen to you I hate to call anyone.
So far here in S.A. I have not had good look for anything.
Everybody cost alot and does a bad job. I was remolding my home and needed a pumbler well he didn't fix it and charge me $95.

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A.S.

answers from San Antonio on

when you called about it, did you tell them about your experiences with other companies? I would take pictures of what was done half @$$ed...if you haven't already cleaned it...
I would definately file a report with the BBB(better business burueo)... half is better than nothing... but let them know how unhappy you are, and that you will be reporting them to the BBB...and you will be letting everyone you know how badly they run their busness... that and some tv stations have a consumer watch type thing..might contact one of them...

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C.W.

answers from Denver on

I would definately ask for a refund and at least tell them how bad they did. If you go into the business reviews on this site you will find a business listed by Super Queen Bees cleaning services-her name is Julia. Very nice lady- I would call her for cleaning services. She has her own business and really cares about people. Hope this helps, C.

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