I delivered at Good Shepard and I really liked it (last March). The have a Pampered Pregnancy program that I thought was nice. They give you a mani or a pedi after you deliver, you get cookies/tea at night, a free massage, etc. Check out the Good Shepard website for the details. I thought most of the staff was very nice. I didn't totally care for my delivery nurse, but she was ok. She was a little mean during the delivery, but not real bad. I felt like they really did their best to try to keep interruptions after delivery to a minimum. They were always available for questions and were always helpful. I was breastfeeding, but my son wasn't too interested in eating very often (every 8 hours or so). They didn't try to force a bottle on him or anything which I thought was nice. They made sure he was getting enough and as long as that happened they let him decide when he wanted to eat. So, I really felt like they were more laid back than other hospitals I have been in. The only thing I didn't like were their visitation rules. No kids (outside of immediate siblings) under 12 were allowed. Also, you can visit from 10-8 (or non immediate family 11-8). That kind of stunk if you had the baby later at night. That meant no one could see the baby until morning. So, if your family is waiting for you to have the baby, they can't see the baby between 8PM-10AM, so there is no sense in waiting. That was a little bit of a bummer (I didn't have that happen, but was really hoping I had the baby early in the day so I could share my excitement with my parents). So, I really had a good experience at Good Shepard and would deliver there again.