C.A.
T., I second Joanne's comment. Sadly, it's Verizon, TWC, or Dish. There's nothing else.
One weird thing about all of this seems to be that the company you're with that is so awful...well, if you move over to the dark side and go with the other company, they seem to treat you well. I did spend a while trying to find an alternative cable provider because my husband is staunchly anti-dish, but there just wasn't anything out there.
I had verizon, it took them FOUR months to get around to installing FIOS service. After our initial discount period ended, our bill tripled so we took back our box for the cable. When the digital conversion thing happened, we requested to get the box back and after three weeks of being stood up by their techs, I called TWC and they came out and installed their cable, 5 minutes BEFORE the appt time on THE NEXT DAY. The bill has been right on the money and I have not had to call them for anything. Meanwhile, I am STILL fighting verizon about this cable box that they never brought.
See how that goes??? I would recommend possibly switching to Verizon to see if they treat you better than TWC, BUT absolutely, POSITIVELY do NOT sign up for any of their "term" plans because if they suck and you want to dump them, they will charge you out the wazoo.
Sorry, I am not sure that I was much help. Good luck!