This is common practice for all banks, as far as I know.
Now I have a pet peeve of my own. Did you all know that they no longer check personal signatures on checks? I keep wondering why they bother to have signatures on file anymore. A year and a half ago someone stole my checking account number off of my check. They printed off their own checks using my tracking number and account number. They didn't even bother to use my name or signature...just a false one they'd made up. Luckily, since I do bank online, I found the fraud right away. The bank never would have found it. They paid six checks on my account. This criminal bought two computers, went on two shopping sprees for clothing and two separate sprees for groceries before the checks hit the bank. Now, granted, the bank made up my losses and set me up with new accounts and bank cards; but the point is, this person got away with it. This person didn't have to return anything and is probably out there doing the same thing to someone else.
The bank really wasn't concerned with having to repay me for the error. They didn't even bother to investigate the information I had for where I felt the fraud had taken place. In fact, I was considered a thorn in their side for speaking out about the entire situation. And, it took a lot of time and effort on my part to get things straightened out. And after doing my own investigating I've found this is common at all banks now because everything is automated. So, you can imagine my concern anytime I write a personal check or use my bank card. Makes a person want to start hiding their money in their mattress...since interest rates are so low, LOL!
Just wanted to let you all know that it can happen to anyone and you'll have to find the fraud yourself.