L.W.
Hi C.!
We've had DirecTv for a little over 10 years now, and I highly recommend it. We switched from Comcast because their customer service was just awful! I haven't had any problems with DirecTv's customer service. Whenever I call with a question, I get my question answered with no problems. We've also moved a couple of times with the service, and haven't had any problems there either. So for us, it's basically been worry free. And I'm one of those people who believe that "if it ain't broke - don't fix it". So as long as I continue to not have any problems with them, I'll continue to use them.
Lynn