A.H.
I have had an expensive Sony Viao and the best HP made. Both were pieces of junk by the way. I had a terrible time with service at Best Buy. The place I like the best now is Tiger Direct. Great service, great prices and great selection. They may not be the newest models but they stand behind their product. By the way, Circuit City is still ONLINE (circuit city.com). They gave me by far the best service I have ever had- No calls to the other side of the world to fix problems here in the USA.